Privacy Policy
Thank you for visiting . This Privacy Policy explains how Tarezvan Exchange collects, uses, stores, and protects personal information when you visit our website or use our services. By accessing or using our site you consent to the practices described here.
Information We Collect
Account Information: Name, email address, phone number, date of birth, government identification, and other details you provide when registering an account.
Transaction Information: Details of deposits, withdrawals, trades, fiat transfers, transaction amounts, timestamps, and wallet addresses.
Identity and Verification Data: Documents and data collected for Know Your Customer and anti-money laundering checks such as ID scans, selfies, and proof of address.
Device and Usage Data: IP address, browser type, operating system, pages visited, referral URLs, and timestamps collected automatically through cookies and server logs.
Communications: Records of correspondence with our support team, dispute records, and feedback you provide.
How We Use Your Information
Provide and Operate Services: To create and manage your account, process transactions, and deliver customer support.
Compliance and Security: To perform identity verification, comply with AML, sanctions and other legal obligations, detect and prevent fraud, and protect the platform.
Improvements and Analytics: To analyze usage patterns, improve functionality, and develop new features.
Communications: To send service notifications, updates, security alerts, and marketing communications where you have consented.
Legal and Safety: To respond to lawful requests from authorities, enforce our terms, and protect rights, property, or safety.
Sharing and Disclosure
Service Providers: We share data with trusted third-party service providers who assist with payment processing, identity verification, hosting, analytics, and customer support.
Legal Requirements: We may disclose information to comply with laws, court orders, or government requests and to cooperate with investigations.
Business Transfers: In the event of a merger, acquisition, or sale of assets your information may be transferred as part of that transaction.
Aggregate and Anonymized Data: We may publish or share aggregated data that does not reasonably identify any individual.
Data Security and Retention
Security Measures: We use industry-standard technical and organizational measures including encryption, access controls, and secure storage to protect data.
Your Responsibility: Keep your account credentials secure and notify us immediately of any unauthorized access.
Retention Period: We retain personal data as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and jurisdiction.
Cookies and Tracking Technologies
Purpose: We use cookies and similar technologies for authentication, security, analytics, and personalization.
Control: You can manage cookie preferences through your browser settings, though disabling certain cookies may limit functionality.
Your Rights and Choices
Access and Correction: You may access, correct, or update your account information through your profile or by contacting support.
Deletion and Restrictions: Subject to legal and contractual obligations, you may request deletion or restriction of processing. We may need to retain certain data for compliance.
Marketing Opt Out: You can opt out of marketing emails by following unsubscribe links or contacting support.
International Transfers
Your information may be transferred and processed in countries other than your country of residence. We take steps to ensure adequate safeguards for such transfers.
Children and Minors
Our services are not directed to children and you must be at least 18 to use our services. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this policy. Material changes will be posted on and, where required, notified to you.
Contact
For privacy inquiries, data access requests, or concerns contact our support team via the contact options on .